Technical Support Advisor

Posted 1 year ago

A company in Cannock, part of a global powerhouse, are seeking an outgoing, friendly individual to join their Technical Support Team.

This is a telephone based role providing liaison and support to a diverse customer base, advising on product application and giving quotations.

A basic knowledge of electrical control equipment would be an advantage but by no means essential as extensive product training will be available to the right candidate.

As a company, our client recognises the importance of a healthy work / life balance and offers flexibility with hours ranging from 30 to 37 hours per week.

As well as a competitive salary, the company offers an unmatched package of benefits including family healthcare from BUPA and the ability to buy and sell annual leave.

The role will ideally suit someone who has experience of dealing with a high volume of incoming calls and who possesses a naturally patient, helpful and good humoured nature.

Hours are flexible between 30 to 37 per week, structured around a working day of 08.30 – 17.00.

Starting salary will range from £20,000 – £26,000 depending on hours worked.

Job Types: Full-time, Permanent

Salary: £20,000.00-£26,000.00 per year


  • Additional leave
  • Casual dress
  • Company events
  • Company pension
  • Cycle to work scheme
  • Enhanced maternity leave
  • Enhanced paternity leave
  • Flexitime
  • Free parking
  • Gym membership
  • Matching gift scheme
  • On-site parking
  • Private medical insurance
  • Referral programme


  • Day shift
  • Flexitime
  • Monday to Friday
  • No weekends

Ability to commute/relocate:

  • Cannock: reliably commute or plan to relocate before starting work (required)


  • Customer support: 2 years (required)

Job Features

Job CategoryEngineering

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